STEP 1 - App Update
Do you have the current version of Eclipse Yourself installed and an active share subscription?
To check, open the App Store using the button below. If you see a blue Update button, please tap this.
STEP 2 - Check You Have Data
Open the Eclipse Yourself app on your iPhone. Does data load into the app?
You will see 3 front gauges for Activity, Recovery and Readiness (see image below). Tap on each of the gauges to check for historical data. If no data exists, this means we need to check your health permissions.
STEP 3 - Setup Your Profile
In the Eclipse Yourself app, open the Options tab (it is bottom left corner on the home screen) and go into ‘Setup my Profile’.
Make sure you have a full name, alias and image uploaded.
Are the words ‘Share Activity’ and ‘Share Recovery and Readiness’ showing? If you see the word "Hide", this means it is restricting data to the people you are going to share with.
STEP 4 - Configure Your Eclipse
In the Eclipse Yourself app, open the Options tab and go into ‘Configure my Eclipse’.
Scroll down to the Recovery section. Is the sleep source set to the correct sleep app you are using? For example, if you are using the AutoSleep app to capture sleep, make sure you can see ‘AutoSleep’ as the name showing. if you use the Apple Sleep app for tracking, make sure this is showing.
STEP 5 - iCloud Settings
An active iCloud account with some storage is required to share data.
Open the Apple Settings app on your iPhone, tap on your name at the top, tap into iCloud. Check these points:
Accept any new iCloud terms and conditions if shown
Do you have available iCloud storage? You need a little bit of storage to share data
Under the section ‘Apps Using iCloud’ check the following are all on:
Is your "iCloud Drive" switch On?
Is the "Health" switch set to On?
Is the "Eclipse" switch set to On?
Is the "Message in iCloud" set to On?
STEP 6 - Share Your Data
You are now ready to send a share invite to another known user so they can see your Eclipse data. An example is an athlete sharing data with a coach. Follow these steps:
Open the Eclipse Yourself app
Tap into the Options tab
Tap into ‘Share my Eclipse’
Tap on ‘OK’ in the info panel page
Tap the button called “+ Share With More People”. DO NOT USE COPY LINK
Select the green Messages button and you will see a little eclipse logo created in a message. Do not use other apps as it will not work. Do not use the Copy link as it will not work.
Send to one contact at a time. Do not add multiple people to the same share request message. One link for one person, as it needs to create the secure connection to the Apple ID.
If still stuck, watch the video below, as it shows all the above steps to share data:
Always remember... you are in control of your own data.
It is your responsibility to manage who you share with and who you remove.
Sharing permissions can be customised in your profile page.
Visit the Eclipse Share page for more details or adding and removing users.
To learn more about Eclipse Yourself, please visit the Help Centre.